Privacy Policy

Date of last update: 22 November 2023

Privacy Policy

1. Introduction

Lock Group International SRL (hereinafter referred to as “Lock Group”, “we”, “us” or “our company”) is committed to protecting and respecting the privacy of the personal information of its users and customers. This Privacy Policy explains how we collect, use and protect personal information, including data collected from our subsidiaries and company contact information.

2. Information Collected

Personal Information: We collect data such as name, address, phone number, email address for the purpose of providing our services.
Payment Information: For transactions, we collect payment information necessary to process the payment, but we do not store full card information.
Browsing Data: We collect information about the device and browser used to enhance your online experience, including IP addresses and cookies.
Demographic Data: For marketing purposes, we may collect demographic information such as age, gender, interests and preferences.

3. Purposes of Information Collection

The information collected is used for purposes such as providing our services, processing payments, personalizing the user experience, improving services and offering personalized offers. We also use the data for statistical analysis and to tailor our business strategies.

4. Information Security

Lock Group implements security measures to protect personal information from unauthorized access, loss or alteration. These measures include data encryption, access control and auditing of our systems.

5. Information Sharing

Personal information is not shared with third parties without the user’s consent, except as required by law. In the case of collaborations with service providers, they are obliged to adhere to high standards of confidentiality and security.

6. User Rights

Users have the right to access, correct or delete personal information. They can also request restriction or stop processing of data. To exercise these rights, please contact us at office@lockgroup.eu.

7. Cookies and Similar Technologies

We use cookies and similar technologies to improve the functionality of the site and provide a personalized experience. For more information, please see our Cookie Policy.

8. Contact Information Lock Group International SRL

Head Office: Str. Doamna Ghica 1, Postal Code 022821, Sector 2, Bucharest, Romania.
Phone Number: +40 750 495 015
Email Address: office@lockgroup.eu

9. Privacy Policy Updates

This policy may be updated periodically. Users will be informed of any changes via the website or other means of communication. It is the responsibility of users to periodically review this policy to be aware of any changes.

10. Contact

For questions or requests regarding this policy, please contact us at office@lockgroup.eu.

By using our services, you confirm that you have read and agree to this Privacy Policy.